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General Questions
Contact Options
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Q: Do you require contracts?
No. All services are month-to-month and flexible. Families can start, stop, or adjust anytime.
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Q: Do you only serve seniors?
No. We support seniors, veterans, and ADA households with safety-focused modifications and packages.
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Q: Do you provide medical or caregiving services?
No. SeniorSquadron™ focuses on home safety and accessibility, not medical care or daily living assistance.
Services & Packages
Contact Options
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Q: What is included in a Safety Visit?A 35-point home safety checklist, photo-documented report, prioritized action plan, and same-day quotes. Quick fixes are included in the $249 tier.
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Q: Do you install grab bars and ramps?Yes. We install ADA-compliant grab bars, handrails, threshold ramps, and non-slip stair upgrades.
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Q: What’s included in the Concierge Independence Package?
~3 visits per week, daily Check-In With a Friend Calls, smart home installs, seasonal prep, family reports, and priority scheduling.
Technology & Smart Safety
Contact Options
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Q: Do I need Wi-Fi for smart home installs?
No. Many systems work with 5G cellular. Wi-Fi is optional for added features.
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Q: Do you only serve seniors?
No. We support seniors, veterans, and ADA households with safety-focused modifications and packages.
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Q: Can you install smart devices in rentals?
Yes. We provide landlord-friendly options that don’t damage property.
Coverage Area
Contact Options
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Q: Do you serve outside Roanoke?
Yes. We cover Salem, Vinton, Cave Spring, Botetourt County, and Bedford County in addition to Roanoke.
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Q: Do you work with case managers or families out of state?
Yes. We coordinate reports and scheduling with family members and case managers, including those who live outside Virginia.
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Q: Do you provide medical or caregiving services?
No. SeniorSquadron™ focuses on home safety and accessibility, not medical care or daily living assistance.